FAQ 

​How Do I Place An Order?​

You can place your order right from the the website, just click on the SHOP tab. For custom request you may submit from the CUSTOM REQUEST tab



 

ORDER PROCESS

Once payment is received, your materials are ordered and a mock-up of your design is created and sent to you. nothing is created without your approval! once mock-up is approved. Once your materials are received production will begin on your order.



 

What is the TAT (turn around time) on custom orders?

On most custom orders the Turn Around Time is 3-5 business days. On large orders its 5-10 business days. If you will need your order by a specific date please advise and accommodation will be made. Rush fees may apply!

Returns & Refunds

I gladly accept returns, exchanges, and cancellations 
Contact me within: 3 days of delivery 
Ship items back within: 7 days of delivery 
Request a cancellation within: 24 hours of purchase 

 

The following items can't be returned or exchanged 
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 
Custom or personalized orders 
Perishable products (like food or flowers) 
Digital downloads, logo 
design
Intimate items (for health/hygiene reasons)

 


Conditions of return 
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

 

 
 
 
Thank you for all of your support!
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